Refund and Return Policy

At It’s Fitter, we’re committed to ensuring you love your purchase. If for any reason you’re not completely satisfied with your high-quality printed t-shirt, we’re here to help!

Return Eligibility

• Timeframe: You may initiate a return within 7 days of receiving your order.
• Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
• Exclusions: Customized or personalized items are non-returnable unless they arrive damaged or defective.

How to Initiate a Return

1. Contact Us: Email our customer service team at contact@itsfitter.com with your order number and reason for the return.
2. Return Instructions: We will provide you with a return authorization and shipping instructions.

Return Shipping

• Return Costs: You are responsible for return shipping costs unless the item is defective or there was an error in your order.

Refund Process

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Refund Method: If approved, your refund will be processed and credited back to your original payment method within 5-10 business days.

Exchanges

If you’d like to exchange your t-shirt for a different size or design, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We’ll be happy to replace it at no extra cost.

Questions?

If you have any questions about our refund and return policy, feel free to reach out to our customer service team at contact@itsfitter.com. We’re here to help!

Thank you for choosing It’s Fitter! We appreciate your support and hope you love your purchase.